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Cancellation
You can cancel your order within 1 hour of placing it. Cancellations won't be accepted once the product has been shipped.

  • Cash on delivery cancellation within 1 hour is free.
  • Any prepaid amount paid will be credited into your bank account which the payment was made after deductiong 10-15% admin fees. Discounts & Coupons can not be a part of the refund.
  • Once the product is stitched/cut cancellation and refund will not apply.
  • To cancel the order WhatsApp number. +91-9016325811 or email: esales.jvppl@gmail.com

Return

  • Refunds or Exchanges are not allowed in case of colour preferences and change of mind.
  • Fabrics once stitched or cut cannot be returned however unstitched dress materials are eligible for return unless it's a manufacturing defect/incorrect deliveries/damaged goods.
  • To verify products delivered with genuine manufacturing/quality defects, you have to share the unpacking video to our Whatsapp number: +91-9016325811 or email:
  • esales.jvppl@gmail.com within 25-Hour.
  • The product should be returned to admin address within 7 business days in good condition. After receiving confirmation by admin.
  • Make sure that the product tag is not broken/damaged. Once Tag/seal is broken/damaged refund will not apply to the broken Tag/seal product Also, make sure that the product is unused & product should not be tamper or damaged by you.

Refund

  • Refunds for Cancellation/Cash on Delivery/Prepaid transactions will be done within 7-10 business days.
  • The customer has to provide Bank Details for the same. All refunds will be made after deducting 10-15% admin fees. Discounts & Coupons can not be a part of the refund.